FAQ
Answers to the questions restaurant owners ask us most – about setup, apps, menu updates and the 7-day test.
Do I need technical skills?
No. We handle the entire setup for you.
How do I get started?
Choose a plan, pay securely online and upload your menu (PDF or photos) and, if booked, your dish photos right afterwards.
Do customers need an app?
No. They simply scan the QR code with their phone camera.
Do you provide support?
Yes. We're here to help whenever you need assistance.
Can I update my menu later?
Yes. Menu updates are available based on your plan.
Can I upgrade my plan?
Yes. You can upgrade at any time as your business grows.
What happens after I pay?
You go straight to the upload page for your menu. The link is also in your confirmation email if you'd rather upload later. We then review your menu and contact you with the next steps.
Can I try a digital menu before subscribing?
Yes. With Smart Discovery you get your own QR menu with up to 10 dishes for 7 days for €2.99, no subscription. The 7 days start once you have received your QR code. You see how many guests open your menu, and the €2.99 is credited if you upgrade to a yearly plan.
Is there an app for me as the owner?
Yes. With “SmartPilot™” you have your menu, QR code, table cards and plan on your phone – with Smart WeeklyReport™ also your menu views. We send you your personal link, and you install the app straight from the browser on Android or iPhone, without an App Store. It is included in every plan. With Smart ServiceHub™, your team also gets push notifications for new orders, ready dishes and bill requests.
Still have questions?
Write to us and we'll get back to you personally. Or try your own menu for 7 days with Smart Discovery for €2.99 first.